The updated edition of the complete resource for a successful career in hotel and lodging management Hotel and Lodging Management, Second Edition prepares readers to succeed as managers in the hotel and lodging industry, while developing a solid foundation for a long and successful career. This comprehensive resource combines detailed presentations of each department in a hotel or lodging esta…
Operations Management provides a comprehensive examination of the processes, strategies, and decision-making activities involved in producing goods and delivering services efficiently and effectively. The book explains how organizations design, manage, and improve operational systems to achieve high levels of productivity, quality, customer satisfaction, and competitive advantage. The text c…
Human Resource Management by Gary Dessler provides a comprehensive overview of the principles, practices, and strategic role of human resource management in modern organizations. The book explains how organizations can effectively manage their workforce to achieve organizational goals while supporting employee development, motivation, and performance. The text covers major human resource fun…
Buku Manajemen Public Relations: Konsep dan Aplikasinya di Indonesia membahas prinsip, fungsi, dan penerapan manajemen public relations dalam konteks organisasi dan masyarakat Indonesia. Buku ini menjelaskan bahwa public relations merupakan fungsi manajemen yang berperan dalam membangun, memelihara, dan mengembangkan hubungan yang harmonis antara organisasi dengan berbagai publiknya melalui kom…
Buku Jakarta Incorporation: Paradigma Baru BUMD membahas konsep pengelolaan Badan Usaha Milik Daerah (BUMD) dengan pendekatan yang lebih profesional, modern, dan berorientasi pada kinerja. Buku ini menjelaskan pentingnya transformasi BUMD agar tidak hanya berfungsi sebagai instrumen pelayanan publik, tetapi juga mampu menjadi penggerak pertumbuhan ekonomi daerah dan sumber pendapatan yang berke…