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Balanced Scorecard
Buku ini menjelaskan bahwa kinerja tidak cukup diukur hanya dari aspek keuangan; perusahaan harus menilai keberhasilannya melalui empat perspektif utama: keuangan, pelanggan, proses bisnis internal, serta pembelajaran dan pertumbuhan.
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P0100153S01
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P0100154S01
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Detail Information
- Series Title
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- Call Number
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- Publisher
- Jakarta : Erlangga., 2000
- Collation
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x, 275 p. : ill. ; 24 cm.
- Language
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Indonesia
- ISBN/ISSN
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979-688-071-7
- Classification
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658
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- Media Type
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- Carrier Type
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- Edition
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- Subject(s)
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- Specific Detail Info
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- Statement of Responsibility
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Kaplan, Robert S.
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